General terms & conditions

Terms and Conditions

Howden Estonia is operating in the field of insurance brokerage pursuant to the Insurance Activities Act and has been included in the list of insurance brokers, which can be accessed on the website on the website or finance inspection by address Sakala 4, 15030 Tallinn.

The purpose of the enclosed general terms and conditions of a brokerage contract is to define the rights and obligations of Howden Estonia and the company’s clients in brokerage of insurance contracts and provision of other insurance broker’s services. 

Terms and conditions 28.02.2014 (Updated 05.09.2022) (Maaklerilepingu üldtingimused) >>>
Info bulletin (Teabeleht) >>>
Customer data processing principles (Kliendiandmete töötlemise põhimõtted) >>>
Kahjuabi teabeleht >>>
Terms of claims Kahjuabi tingimused >>>

Annual Report / Aastaaruanded

Annual Report (Aastaaruanne 2015) >>>
Annual Report (Aastaaruanne 2016) >>>
Annual Report (Aastaaruanne 2017) >>>
Annual Report (Aastaaruanne 2018) >>>
Annual Report (Aastaaruanne 2019) >>>
Annual Report (Aastaaruanne 2020) >>>
Annual Report (Aastaaruanne 2021) >>>
Annual Report (Aastaaruanne 2022) >>>

Piirangud ja välistused:
Restrictions and exclusions:

Liikluskindlustus /
Motor third party liability insurance

ERGO >>>
Seesam >>>
PZU >>>
Salva >>>
BTA >>>
Inges >>>
If >>>
LHV>>>

Kaskokindlustus / Motor Hull Insurance

ERGO >>>
Seesam >>>
PZU >>>
BTA >>>
Salva >>>
Gjensidige >>>
If >>>
LHV>>>

Kodukindlustus / Home Insurance

ERGO >>>
Seesam >>>
PZU >>>
BTA >>>
Salva >>>
Gjensidige >>>
If >>>
LHV>>>

Ettevõtte varakindlustus / Commercial property

ERGO >>>
Seesam >>>
PZU >>>
BTA >>>
Salva >>>
Gjensidige >>>
If >>>

Reisikindlustus / Travel Insurance

ERGO >>>
Seesam >>>
PZU >>>
BTA >>>
Salva >>>
Gjensidige >>>
If >>>

Õnnetusjuhtumi kindlustus /
Personal Accident Insurance

ERGO >>>
Seesam >>>
PZU >>>
BTA >>>
Salva >>>
Gjensidige >>>
If >>>

Erialase tegevuse vastutuskindlustus /
Professional activities liability

ERGO >>>
Seesam >>>
PZU >>>
BTA >>>
Salva >>>
Gjensidige >>>
If >>>

Tervisekindlustus / Health insurance

ERGO ettevõtte töötajatele >>>mitteresidendile >>>residendile >>>

BTA >>>
Seesam >>>
If >>>

Procedure for reviewing and settling the claims of insurance broker’s clients

The aim of the procedure established by Howden Estonia is the clear, unambiguous and operative regulation of processing and settling of the claims filed by clients (policyholders).

Procedure for reviewing and settling the claims of insurance broker’s clients >>>

Klientide kaebusteläbivaatamise ja lahendamise kord >>>

 Important links

Estonian Insurance Brokers Association >>>
Finance inspection >>>